Press Release-Telecom
June 14, 2011
Ministry of Internal Affairs and Communications (MIC)
Consumer Affairs Agency

Order Enforced for Measures to be Taken Against FINE Corporation concerning Violation of Special E-Mail Law

 

 On June 13, 2011, the Ministry of Internal Affairs and Communications (MIC) and the Consumer Affairs Agency enforced an order for measures to be taken against FINE Corporation, based on Article 7 of the Special E-Mail Law (Act No. 26 of 2002 Law; hereinafter, “the Law”), for its violation of the law in conducting e-mail advertising and publicity its self-managed “For you premium” website.


Outline

1. The Law (outlined in the enclosed document) provides in Article 3, Item 1 (Special E-mail Transmission Restrictions) that, as a general rule, special e-mail as regulated in Article 2, Part 2 of the Law must not be transmitted unless the recipients have notified the sender or sending consignor that they request or consent to such e-mail.
 Article 4 of the law (Responsibility for Representation) also provides that senders of e-mail must correctly display their full name, title, etc. in the bodies of e-mails transmitted.

2. It has been recognized as fact that FINE Corporation transmitted e-mail advertising or publicizing a self-managed website over a minimum period of September 12, 2010 to May 15, 2011 without the consent of recipients, acting in direct violation of the regulations found in Article 3, Item 1 of the Law. It has also been recognized as fact that publicity and advertising e-mails were transmitted without providing any way of refusing to receive said e-mails for a minimum confirmed period of September 12, 2010 to May 15, 2011, in violation of regulations in article 4 of the law.

3. Because of this, the Ministry of Internal Affairs and Communications (MIC) and the Consumer Affairs Agency have enforced an order for measures to be taken against FINE Corporation so as to demand compliance with the regulations found in Article 3, Item 1 and Article 4 of the Law concerning methods of e-mail transmission, based on Article 7 of the Law.


Target of order

Business name

FINE Corporation

Location

201 Castile Shibuya, 1-22-6 Higashi, Shibuya-ku, Tokyo

Representative

Yusuke Hirata

Date of establishment

July 21, 2010

Capital stock

50,000 yen


Facts regarding violation

Advertising and publicity targets

Self-managed “For you premium” website

 

Minimum confirmed transmission period

From September 12, 2010 to May 15, 2011

Number of consultations stemming from receipt of special e-mail

40,314 consultations with 2,619 persons
(The total number of special e-mail consultations transmitted to the Japan Data Communications Association)

Details of violation

E-mail advertising the above-mentioned website was transmitted without the consent of recipients. Also, items regulated by law were not displayed in the bodies of the advertising and publicity e-mails transmitted.

Related laws and ordinances

Article 3, Item 1 (Special E-mail Transmission Restrictions), and Article 4 (Responsibility for Representation)


Reference links
Ministry of Internal Affairs and Communications (MIC) Anti-Spam Website:

Consumer Affairs Agency website:





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International Policy Division,
Global ICT Strategy Bureau, MIC
TEL: +81 3 5253 5374 / FAX: +81 3 5253 5924