Contents

Enterprise Section

Communications Usage Trend Survey (Enterprise) Outline

1. Purpose of the Survey
To understand the viewpoint on and actual status of communications network usage in enterprises which can then be used as fundamental documentation in the development of info-communications.
2. Method of the Survey
A survey (the 5th) targeting enterprises was performed as an approved survey under the Statistical Reports Regulation Law. The execution of this survey, from sampling to tabulating, was subcontracted to the New Information Center (corporation).
3. Survey Summary
(1) Scope
Nationwide

(2) Industries
Industries targeted were based on the Standard Industrial Classification for Japan (Major Groups) of "Construction," "Manufacturing," " Electric, Gas, Heat Supply and Water," "Transportation and Communications," " Wholesale and Retail Trade, Eating and Drinking Places," " Finance and Insurance," " Real estate," and "Services ". However, these categories were integrated into 7 categories as listed below.

Standard Industrial Classification for Japan Classifications used in this survey
E Construction 1. Construction
F Manufacturing 2. Manufacturing
G Electric, Gas, Heat Supply and Water 7. Services, other
H Transportation and Communications 3. Transportation and Communications
I Wholesale and Retail Trade, Eating and Drinking Places 4. Wholesale and Retail Trade, Eating and Drinking Places
J Finance and Insurance 5. Finance and Insurance
K Real estate 6. Real estate
L Services 7. Services, other

(3) Target enterprises
Enterprises related to those industries listed in (2) above that have 100 or more regular employees (Head establishment and Single-Unit enterprise).

(4) Selection method
Random sampling

(5) Sample size
3,000

(6) Name list used
List of enterprise names listed in the "1996 Establishment and Enterprise Census
(Management and Coordination Agency)", Basic Kanji list tape by private establishment.

(7) Sampling method
Systematic sampling by industry stratified by employees size

(8) Method of the survey
Mail survey

(9) Period of the survey
November 20th to November 30th, 1998


4. Number of effective responses (rate)
2,108 (70.3%) {previous: 1,989 (82.9%)}
　 100 to
299 people		 300 to
999 people		 1,000 to
1,999 people		 2,000 or
more people		 Total
Construction

74

98

38

41

251

Manufacturing

162

199

107

118

586

Transportation and Communications

89

80

51

32

252

Wholesale Retail Trade, Eating and Drinking Places

152

161

70

72

455

Finance and Insurance

46

65

36

56

203

Real estate

8

7

5

3

23

Service and other industries

104

143

49

42

338

Total

635

753

356

364

2,108

5. Points to keep in mind regarding the tabulation results
(1) Regarding weighting
In order to collect a sample that allows sufficient analysis of each type of industry, a systematic sampling of enterprises stratified by employees size was carried out. However, if an analysis were done on these results as is, the trends of industry types (scale) with a smaller distribution ratio would be reflected more strongly than they merit. Therefore, in this report a weight value was calculated as a standard for all the data to make it agree with the population, and analysis was then done on these adjusted results.
The weighted values are as follows:

(Weight value)

　 100 to
299 people		 300 to
999 people		 1,000 to
1,999 people		 2,000 or
more people		 Adjusted
collection
results
Construction

1.55823

0.25380

0.14614

0.09105

149

Manufacturing

3.09084

0.70396

0.24641

0.17796

688

Transportation and Communications

1.76121

0.49640

0.10889

0.15166

207

Wholesale Retail Trade, Eating and Drinking Places

2.80328

0.83301

0.31199

0.22944

599

Finance and Insurance

0.31753

0.11918

0.10759

0.13416

34

Real estate

2.25159

0.76664

0.17733

0.14000

25

Service and other industries

2.87932

0.59914

0.27713

0.18555

406


(2) Regarding calculation
Because the calculations stated in the tabulation were rounded to fit, they may not total to 100.
In these figures "N" represents the number of enterprises adjusted using the weight value.
The relative number of "Real estate" enterprises was small making independent analysis difficult. Therefore, it is included under "Service and other Industries"
(3) Regarding chronological comparison
The calculations used for chronological comparison in this survey (1998) were taken from the survey results of enterprises with 300 or more employees because the category of enterprises with 100 to 299 employees was begun only with this year's survey. Additionally, the number of effective responses (samples) prior to weighting follows: 1996 = 1,943; 1997 = 1,989, and 1998 = 1,473.



Attachment 1    Questionnaire

(Enterprises with 100 to 299 regular employees)

Ministry of Posts and Telecommunications (1998)

Communications Usage Trend Survey Questionnaire
(Enterprises)


In filling out this survey, please pay attention to the following points.
  1. Please complete this survey as of November 1, 1998.
  2. Please return completed surveys (or make inquiries) to:
    New Information Center, Inc.
    Ebisu IS building 1-13-6 Ebisu Shibuya-ku, Tokyo 150-0013
    Tel: 03(3473)5231, Fax: 03(3473)5353
  3. This survey is being conducted by the above survey company for the Ministry of Posts and Telecommunications.

(Place name/address sticker here) Department 　
　 Person 　
　 Telephone 　

Question 1 - Regarding Internal communications network

(1) Has your enterprise installed a LAN or Intranet? Please circle the appropriate number.
For the purpose of this survey, an Intranet and LAN are considered separate networks (i.e. LAN does not include Intranet).

　 Yes, throughout the enterprise Yes, in some establishment or department No, but there are firm plans to do so No, and there is no plan to do so
1 LAN

1

2

3

4

2 Intranet

1

2

3

4


If you circled number 3 above, please go to (5). If you circle 1 or 2, please continue from the next question.

(2) Can your enterprises network be accessed from outside through the use of a PDA (Personal Digital Assistants) ? Please circle the appropriate number for each type of network separately.

　 Yes, access is possible No, but there are firm plans to do so No, and there is no plan to do so
1 LAN

1

2

3

2 Intranet

1

2

3


(3) How many users are there per terminal connected to your LAN or Intranet? Please circle the appropriate number.

  1. One user per terminal
  2. Two users per terminal
  3. Three users per terminal
  4. Four users per terminal
  5. Five or more users per terminal

(4) What types of problems are recognized in connection with LAN or Intranet use in your enterprise ? Please enter up to three numbers in the order of importance.

  1. Security measures are difficult to establish
  2. Increasing cost of training network maintenance personnel
  3. Insufficient network maintenance personnel
  4. Recovery from difficulties takes too long
  5. Creation of information for public release is difficult
  6. Takes time to connect to the server
  7. Difficult to prevent leakage of sensitive internal information
  8. Have not achieved good results from introducing the system
  9. Other
  10. No problems

First 　 Second 　 Third 　

(5) For what purpose was a LAN or Intranet installed in your enterprise ? Please choose up to 3 items in the order of importance.

  1. Implementation of internal information and data exchange
  2. Share applications within the enterprise
  3. Sharing computer peripherals (printers etc)
  4. Increase speed of information distribution
  5. Implementation of groupware and workflow systems
  6. Implementation of e-mail
  7. Implementation of documentary authorization system
  8. Implementation of finance/accounting system
  9. Implementation of television conference system via personal computer
  10. Simplify wiring system
  11. Downsizing
  12. Increase work speed
  13. Reduce cost of paper and personnel
  14. Other
  15. No particular problem

First 　 Second 　 Third 　

(6) Does your enterprise use an Extranet? Please circle the appropriate number.

  1. Yes
  2. No,but there are firm plans to do so
  3. No,and there is no plan to do so

If you circle 1 or 2 above, please answer question (7).
(7) For what purpose does your enterprise use an Extranet? Please enter up to three numbers in the order of importance.

  1. Share customers information between related enterprises
  2. Implement workflow system with related enterprises
  3. Remote access connectivity
  4. Joint operations and joint planning with other enterprises
  5. Implement electronic commerce
  6. Implementation of electronic data interchange (EDI)
  7. Expand number of trading partners
  8. Other

First 　 Second 　 Third 　

Question 2 - Regarding online services and the Internet

(1) Does your enterprise use online services or the Internet? Please circle the appropriate number.

　 Yes, throughout the enterprise Yes, in some establishment or department No, but there are firm plans to do so No, and there is no plan to do so
1 Online services

1

2

3

4

2 Internet

1

2

3

4


(The next question is only for those enterprises who use the Internet)
(2) What concerns have you experienced regarding Internet usage? Please enter up to 3 items in the order of degree of concern from highest to lowest.

  1. Takes time and effort to research information
  2. Uncertainty about intellectual property protection
  3. Worry about virus infection
  4. Worry about security
  5. Uncertain about the reliability of authentication technology
  6. Data transmission path is unknown
  7. Uncertain about the reliability of electronic payment methods
  8. Not sure when e-mail will arrive at its destination
  9. Communication costs are high
  10. Other
  11. No particular dissatisfaction

First 　 Second 　 Third 　

Question 3 - Regarding e-mail

(1) Does your enterprise use e-mail (including e-mail via the Internet)? Please circle the appropriate number.

  1. Yes, internally
  2. Yes, internally and externally
  3. No, but there are firm plans to do so
  4. No, and there is no plan to do so

(If you circled 1 or 2 above, please answer the next question)
(2) What type of e-mail system is employed? Please circle all answers that apply.

  1. In-house system (includes related enterprises)
  2. External online service
  3. External VAN center
  4. Internet
(Multiple answers are acceptable)

Question 4 - Regarding VAN services

(1) Does your enterprise use a VAN service? Please circle the appropriate number.

  1. Yes, enterprise-wide
  2. Yes, some establishment or department use
  3. No, but there are firm plans to do so
  4. No, and there is no plan to do so

(If you circled 1 or 2 above, please answer the following question)
(2) How does your establishment employ VAN services? Please circle all answers that apply.

  1. Private WATS (Wide area telecommunications service) network
  2. Facsimile transmission
  3. LAN to LAN access
  4. E-mail
  5. Access external database
  6. EDI
  7. Order Placement System
  8. Access overseas networks
  9. Network operation, administration, and maintenance
  10. Other
(Please circle all answers that apply)

Question 5 - Regarding EDI (Electronic Data Interchange) (*) usage

(1) Does your enterprise use EDI (Electronic Data Interchange)? Please circle the appropriate number.
(*) Note: EDI (Electronic Data Interchange) refers to a method of using computers to exchange communication and transaction data between different enterprises using a widely recognized standard convention.

  1. Yes
  2. No, but there are firm plans to do so
  3. No, and there is no plan to do so

(If you circled 1 above, please go to (2). If you circled 2 or 3 above, please go to (3).
(2) Does your enterprise use EDI employing the Internet? Please circle the appropriate number.

  1. Used for all operations
  2. Used in some operations
  3. Not used

If you circled 1 or 2 above, what reason does your enterprise have for using an EDI that employs the Internet?
  1. Overseas operations is easy
  2. Cross-platform compatibility
  3. Easy to operate
  4. Low communication costs
  5. Develop new customers, Expand business
  6. Increase the number of applications that use e-mail etc.
  7. Other reason

(The next question is for all enterprises)
(3) What problems do you consider to exist in the diffusion of EDI? Please enter up to three numbers in the order of magnitude of the problem.

  1. Specialized knowledge is required to establish a system
  2. Communications protocol differs from industry to industry
  3. Documentation formats differ from industry to industry
  4. The exchangeable data types are limited
  5. Security is insufficient
  6. Facility investment burden is too great
  7. Running cost is high
  8. Unprepared for EDI implementation
  9. Electronic commerce law is incomplete
  10. Company communication system is insufficient
  11. Lack of information regarding EDI
  12. Other
  13. No particular problem
  14. Not sure

First 　 Second 　 Third 　

Question 6 - Regarding communication network security measures

(1) What measures is your enterprise taking in regard to data security on your communication network? Please circle all answers that apply.

  1. Password access control
  2. User verification via personal or department ID
  3. Line monitoring
  4. Encryption device
  5. Data encryption
  6. User verification via authorization technology
  7. Use a VPN
  8. Firewall
  9. Proxy server
  10. Security inspection service
  11. Other measures
  12. Not sure because it is subcontracted to another company
  13. Not taking any particular measures
(Please circle all answers that apply)

(2) What type of anti-virus countermeasures is your enterprise taking? Please circle all answers that apply.

  1. Introduction of a client-side virus-scanning program
  2. Introduction of a server-side virus-scanning program
  3. Installment of a virus wall for connecting with outside
  4. Other
  5. No countermeasures taken
(Multiple answers are acceptable)

(The next question is for those enterprises that have introduced a virus-scanning program)
(3) How often does your enterprise update the anti-virus program? Please circle the appropriate number.

  1. Every day
  2. More than once a week
  3. More than once per month
  4. More than once every three months
  5. More than once every six months
  6. More than once per year
  7. Period longer than one year
  8. No updates since introduction
  9. No answer

(4) What countermeasures have been implemented in your enterprise to backup the communications network? Please circle the appropriate number.

　

Yes

No, but there are firm plans to do so No, and there is no plan to do so
1Maintain a backup connection

1

2

3

2Installment of joint mobile and satellite communications network

1

2

3

3Distributed computer center

1

2

3

4Earthquake resistant computer center

1

2

3

5In-house power generator, UPS installation

1

2

3

6Dual CPU and communication control devices

1

2

3

7Subcontracted to fully equipped system backup specialist

1

2

3


Question 7 - Regarding the Year 2000 Problem

When will your enterprise complete it's Y2K Problem readiness? Please circle the appropriate number. Additionally, for those enterprises with no threat from the Y2K Problem, please circle "6. preparations no necessary."

  1. Preparations complete
  2. Will be complete in 1998
  3. Will be complete in 1999
  4. Will be complete after 2000
  5. Not sure
  6. No preparations necessary

Lastly, regarding your enterprise profile
  1. What is your enterprise's capitalization (the amount invested) ? Please circle the appropriate number.

    1. Less than 10 million yen
    2. 10 million to 19.9 million yen
    3. 30 million to 49.9 million yen
    4. 50 million to 99.9 million yen
    5. 100 million t 499.9 million yen
    6. 500 million to 999.9 million yen
    7. 1 billion to 4.9 billion yen
    8. 5 billion yen or more

  2. How many employees (*1) are there at your enterprise ? Please circle the appropriate number.

    1. 100 to 199 employees
    2. 200 to 299 employees
    3. 300 to 499 employees
    4. 500 to 999 employees
    5. 1,000 to 1,999 employees
    6. 2,000 to 2,999 employees
    7. 3,000 to 4,999 employees
    8. 5,000 employees or more

    Note: Employee refers to the number of regular employees during the pay period of November 1, 1998, or the pay period closest to this period. This applies to those employees who are referred to as temporary, part-time, or day workers if they have a contract longer than one month or they worked 18 days or more in either September or October 1998.

  3. What are your approximate annual sales (*2)? Please enter your answer in units of one million yen.

    (million-yen)

    (*2) Note: Please enter annual sales for fiscal 1997 (April 1997 to March 1998), do not include non-business related revenues. If data doesn't exist for this period, please use the accounting period that most closely approximates this period.

  4. How many establishments (*3) does your enterprise operate domestically? Please enter a number. Additionally, the number of establishments includes the head establishment, thus, even if you are the Single-unit enterprise, please enter 1.

    (places)

    (*3) Note: Please answer as of November 1, 1998

  5. How many establishments (*4) does your enterprise operate internationally? Please enter a number. Additionally, this includes branch establishments, but if there are none, please enter "0".

    (places)

    (*4) Note: Please answer as of November 1, 1998


Attachment 2     Questionnaire

(Enterprises with 300 regular employees or more)

Ministry of Posts and Telecommunications (1998)

Communications Usage Trend Survey Questionnaire
(Enterprises)


In filling out this survey, please pay attention to the following points.
  1. Please complete this survey as of November 1, 1998.
  2. Please return completed surveys (or make inquiries) to:
    New Information Center, Inc.
    Ebisu IS building 1-13-6 Ebisu Shibuya-ku, Tokyo 150-0013
    Tel: 03(3473) 5231, Fax: 03(3473)5353
  3. This survey is being conducted by the above survey company for the Ministry of Posts and Telecommunications.

(Place name/address sticker here) Department 　
　 Person 　
　 Telephone 　

Question 1 - Regarding Internal communications network

(1) Has your enterprise installed a LAN or Intranet? Please circle the appropriate number.
For the purpose of this survey, an Intranet and LAN are considered separate networks (i.e. LAN does not include Intranet).

　 Yes, throughout the enterprise Yes, in some establishment or department No, but there are firm plans to do so No, and there is no plan to do so
1 LAN

1

2

3

4

2 Intranet

1

2

3

4


If you circled number 3 above, please go to (5). If you circle 1 or 2, please continue from the next question.
(2) Can your enterprises network be accessed from outside through the use of a PDA (Personal Digital Assistants) ? Please circle the appropriate number for each type of network separately.

　 Yes, access is possible No, but there are firm plans to do so No, and there is no plan to do so
1 LAN

1

2

3

2 Intranet

1

2

3


(3) How many users are there per terminal connected to your LAN or Intranet? Please circle the appropriate number.

  1. One user per terminal
  2. Two users per terminal
  3. Three users per terminal
  4. Four users per terminal
  5. Five or more users per terminal

(4) What types of problems are recognized in connection with LAN or Intranet use in your enterprise ? Please enter up to three numbers in the order of importance.

  1. Security measures are difficult to establish
  2. Increasing cost of training network maintenance personnel
  3. Insufficient network maintenance personnel
  4. Recovery from difficulties takes too long
  5. Creation of information for public release is difficult
  6. Takes time to connect to the server
  7. Difficult to prevent leakage of sensitive internal information
  8. Have not achieved good results from introducing the system
  9. Other
  10. No problems

First 　 Second 　 Third 　

(5) For what purpose was a LAN or Intranet installed in your enterprise ? Please enter up to 3 items in the order of importance.

  1. Implementation of internal information and data exchange
  2. Share applications within the enterprise
  3. Sharing computer peripherals (printers etc)
  4. Increase speed of information distribution
  5. Implementation of groupware and workflow systems
  6. Implementation of e-mail
  7. Implementation of documentary authorization system
  8. Implementation of finance/accounting system
  9. Implementation of television conference system via personal computer
  10. Simplify wiring system
  11. Downsizing
  12. Increase work speed
  13. Reduce cost of paper and personnel
  14. Other
  15. No particular problem

First 　 Second 　 Third 　

(6) Does your enterprise use an Extranet? Please circle the appropriate number.

  1. Yes
  2. No, but there are firm plans to do so
  3. No, and there is no plan to do so

If you circle 1 or 2 above, please answer question (7).
(7) For what purpose does your enterprise use an Extranet? Please enter up to three numbers in the order of importance.

  1. Share customers information between related enterprises
  2. Implement workflow system with related enterprises
  3. Remote access connectivity
  4. Joint operations and joint planning with other enterprises
  5. Implement electronic commerce
  6. Implementation of electronic data interchange (EDI)
  7. Expand number of trading partners
  8. Other

First 　 Second 　 Third 　

Question 2 - Regarding online services and the Internet

(1) Does your enterprise use online services or the Internet? Please circle the appropriate number.

　 Yes, throughout the enterprise Yes, in some establishment or department No, but there are firm plans to do so No, and there is no plan to do so
1 Online services

1

2

3

4

2 Internet

1

2

3

4


(The next question is only for those enterprises who use the Internet)
(2) What concerns have you experienced regarding Internet usage? Please enter up to 3 items in the order of degree of concern from highest to lowest.

  1. Takes time and effort to research information
  2. Uncertainty about intellectual property protection
  3. Worry about virus infection
  4. Worry about security
  5. Uncertain about the reliability of authentication technology
  6. Data transmission path is unknown
  7. Uncertain about the reliability of electronic payment methods
  8. Not sure when e-mail will arrive at its destination
  9. Communication costs are high
  10. Other
  11. No particular concern

First 　 Second 　 Third 　

Question 3 - Regarding e-mail

(1) Does your enterprise use e-mail (including e-mail via the Internet)? Please circle the appropriate number.

  1. Yes, internally
  2. Yes, internally and externally
  3. No, but there are firm plans to do so
  4. No,and there is no plan to do so

(If you circled 1 or 2 above, please answer the next question)
(2) What type of e-mail system is employed? Please circle all answers that apply.

  1. In-house system (includes related enterprises)
  2. External online service
  3. External VAN center
  4. Internet

Question 4 - Regarding VAN services

(1) Does your enterprise use a VAN service? Please circle the appropriate number.

  1. Yes, enterprise-wide
  2. Yes, some establishment or department use
  3. No, but there are firm plans to do so
  4. No, and there is no plan to do so

(If you circled 1 or 2 above, please answer the following question)
(2) How does your enterprise employ VAN services? Please circle all answers that apply.

  1. Private WATS (Wide And Telecommunication Service) network
  2. Facsimile transmission
  3. LAN to LAN access
  4. E-mail
  5. Access external database
  6. EDI
  7. Order Placement System
  8. Access overseas networks
  9. Network operation, administration, and maintenance
  10. Other
(Multiple answers are acceptable)

Question 5 - Regarding EDI (Electronic Data Interchange) (*) usage

(1) Does your enterprise use EDI (Electronic Data Interchange)? Please circle the appropriate number.
Note: EDI (Electronic Data Interchange) refers to a method of using computers to exchange communication and transaction data between different enterprises using a widely recognized standard convention.

  1. Yes
  2. No, but there are firm plans to do so
  3. No, and there is no plan to do so

(If you circled 1 above, please go onto the next question. If you circle 2 or 3 above, please go to (3).)
(2) Does your enterprise use EDI employing the Internet? Please circle the appropriate number.

  1. Used for all operations
  2. Used in some operations
  3. Not used

If you circled 1 or 2 above, what reason does your enterprise have for using an EDI that employs the Internet?
  1. Overseas operations is easy
  2. Cross-platform compatibility
  3. Easy to operate
  4. Low communication costs
  5. Develop new customers, Expand business
  6. Increase the number of applications that use e-mail etc.
  7. Other reason

(The next question is for all enterprises)
(3) What problems do you consider to exist in the diffusion of EDI? Please enter up to three numbers in the order of magnitude of the problem.

  1. Specialized knowledge is required to establish a system
  2. Communications protocol differs from industry to industry
  3. Documentation formats differ from industry to industry
  4. The exchangeable data types are limited
  5. Security is insufficient
  6. Facility investment burden is too great
  7. Running cost is high
  8. Unprepared for EDI implementation
  9. Electronic commerce law is incomplete
  10. Company communication system is insufficient
  11. Lack of information regarding EDI
  12. Other
  13. No particular problem
  14. Not sure

First 　 Second 　 Third 　

Question 6 - Regarding communication network security measures

(1) What measures is your enterprise taking in regard to data security on your communication network? Please circle all answers that apply.

  1. Password access control
  2. User verification via personal or department ID
  3. Line monitoring
  4. Encryption device
  5. Data encryption
  6. User verification via authorization technology
  7. Use a VPN
  8. Firewall
  9. Proxy server
  10. Security inspection service
  11. Other measures
  12. Not sure because it is subcontracted to another company
  13. Not taking any particular measures
(Mulitiple answers are acceptable)

(2) What type of anti-virus countermeasures is your enterprise taking? Please circle all answers that apply.

  1. Introduction of a client-side virus-scanning program
  2. Introduction of a server-side virus-scanning program
  3. Establishment of a virus wall for connecting with outside
  4. Other
  5. No countermeasures taken
(Multiple answers are acceptable)

(The next question is for those enterprises that have introduced a virus-scanning program)
(3) How often does your enterprise update the anti-virus program? Please circle the appropriate number.

  1. Every day
  2. More than once a week
  3. More than once per month
  4. More than once every three months
  5. More than once every six months
  6. More than once per year
  7. Period longer than one year
  8. No updates since introduction
  9. No answer

(4) What countermeasures have been implemented in your enterprise to backup the communications network? Please circle the appropriate number.

　

Yes

No, but there are firm plans to do so No, and there is no plan to do so
1Maintain a backup connection

1

2

3

2Installment of joint mobile and satellite communications network

1

2

3

3Distributed computer center

1

2

3

4Earthquake resistant computer center

1

2

3

5In-house power generator, UPS installation

1

2

3

6Dual CPU and communication control devices

1

2

3

7Subcontracted to fully equipped system backup specialist

1

2

3


Question 7 - Regarding the Y2K Problem
When will your company complete it's Y2K Problem readiness? Please circle the appropriate number. Additionally, for those enterprises with no threat from the Y2K Problem, please circle "6. No preparations necessary."
  1. Preparations complete
  2. Will be complete in 1998
  3. Will be complete in 1999
  4. Will be complete after 2000
  5. Not sure
  6. No preparations necessary

Question 8 - Regarding communication network costs
How much did your enterprise spend on communication network related costs for fiscal year 1998 (April 1997 to March 1998). (If data doesn't exist for this period, please use the accounting period that most closely approximates this period.)
Additionally, if there are problems calculating the costs due to joint usage across departments, you may leave an item blank. If there are no related costs for an item, please enter "0".
　 　 　 　 Billion 　 Million 　 　 　 　
1Depreciation (*1) 　 　 　 　 　 　 　 　 　 10K yen
2Rental/Lease fees (*2) 　 　 　 　 　 　 　 　 　 10K yen
3Maintenance fees 　 　 　 　 　 　 　 　 　 10K yen
4Type 1 carrier line charges (*3) 　 　 　 　 　 　 　 　 　 10K yen
5Type 2 carrier service charges (*4) 　 　 　 　 　 　 　 　 　 10K yen
6Payroll (*5) 　 　 　 　 　 　 　 　 　 10K yen
7External personnel costs (*6) 　 　 　 　 　 　 　 　 　 10K yen
8Software development, purchase, and usage fees (*7) 　 　 　 　 　 　 　 　 　 10K yen
9Other costs (*8) 　 　 　 　 　 　 　 　 　 10K yen

Total

　 　 　 　 　 　 　 　 　 10K yen

Note:
(*1) "Depreciation" refers to the depreciation taken in the prior fiscal year on equipment that was purchased, including communication network computers and terminals, switching devices (including PBX), multiplex devices, and LAN communication devices.
(*2) "Rental/Lease" refers to the annual cost for equipment rented or leased, including communication network computers and terminals, switching devices (including PBX), multiplex devices, and LAN communication devices.
(*3) "Type 1 carriers" refers to telecommunications companies such as NTT, KDD, DDI, Nihon Telecom, and Teleway Japan, which provide telecommunication lines to your enterprise. Telecommunication line refers to private lines, DDX/DDX-TP, packet switching and other digital-switched networks, ISDN, VENUS etc.
(*4) "Type 2 carrier" refers to service providers such as VAN service providers that lease telecommunication lines from Type 1 carriers. Additionally, info-communications services refers to services such as VAN services, Online/Realtime processing services, Online database services.
(*5) "Payroll" refers to the total amount of remuneration paid by the enterprise for telecommunications department (info-communications planning, and management department) personal. This includes pre-tax salary, bonuses, expenses, and insurance coverage. However, external personnel are included in their own category and so are not included here.
(*6) "External personnel costs" refers to costs of hiring external personnell such as system engineers, programmers, keypunch operators, telephone operators.
(*7) "Software development, purchase, and usage fees" refers to costs related to system design and program development or purchase. Software use fees are included under "Rental/Lease charges."
(*8) "Other" refers to network or system related costs for consumable items and regular maintenance and repair costs associated with system management.

Lastly, regarding your enterprise profile
  1. What is your enterprise's capitalization (the amount invested)? Please circle the appropriate number.

    1. Less than 10 million yen
    2. 10 million to 29.9 million yen
    3. 30 million to 49.9 million yen
    4. 50 million to 99.9 million yen
    5. 100 million t 499.9 million yen
    6. 500 million to 999.9 billion yen
    7. 1 billion to 4.9 billion yen
    8. 5 billion yen or more

  2. How many employees (*1) are there at your enterprise ? Please circle the appropriate number.

    1. 100 to 199 employees
    2. 200 to 299 employees
    3. 300 to 499 employees
    4. 500 to 999 employees
    5. 1,000 to 1,999 employees
    6. 2,000 to 2,999 employees
    7. 3,000 to 4,999 employees
    8. 5,000 employees or more

    Note: Employee refers to the number of regular employees during the pay period of November 1, 1998, or the pay period closest to this period. This applies to those employees who are referred to as temporary, part-time, or day workers if they have a contract longer than one month or they worked 18 days or more in either September or October 1998.

  3. What are your approximate annual sales (*2)? Please enter your answer in units of one million yen.

    (million-yen)

    (*2) Note: Please enter annual sales for fiscal 1997 (April 1997 to March 1998), do not include non-business related revenues. If data doesn't exist for this period, please use the accounting period that most closely approximates this period.

  4. How many establishments (*3) does your establishment operate domestically? Please enter a number. Additionally, the number of establishments includes the head establishment, thus, even if you are the single-unit enterprises, please enter 1.

    (places)

    (*3) Note: Please answer as of November 1, 1998

  5. How many establishments (*4) does your enterprise operate internationally? Please enter a number. Additionally, this includes branch establishment, but if there are none, please enter "0".

    (places)

    (*4) Note: Please answer as of November 1, 1998


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