CHAPTER 4
THE STATUS OF NTT
The following three inquiries are critical to any examination of the
status of NTT:
(1) What is the role expected of NTT in order to enrich the profit of the
nation and users and breathe life into Japan's info-communications
industry?
(2) In relation to the above-mentioned role expected of NTT, is it
therefore appropriate to revise NTT's current management structure?
Also, what are the relevant considerations involved in such an exercise?
(3) In the case of a complete restructuring, precisely what format should it
take?
1. The Prospective Role of NTT
1-1 Implementation of Lowered Rates and Diversified New Services
(1) Lower rates
- As discussed thus far, NTT has been attempting to reduce its long-
distance call rates. However, viewed in comparison with other
countries, Japanese rates are undeniably higher. Further reduction of
all communications charges is therefore anticipated, as the era is
arriving in which we will be able to make the most of info-
communications as part of our daily life and socioeconomic activities.
- The monopoly of NTT's local communications network means that
most info-communications carriers have no other option but to rely on
the network. Therefore, the level of costs here controls the level of
costs across the entire info-communications service spectrum. Herein
lies the need for further cost cutting.
- Given the above, a major role is expected of NTT in terms of
achieving a low-cost structure within Japan's info-communications
industry.
(2) Diversified services
- NTT has been working towards diversifying its services as it
progresses with full digitization. But compared with the US and
elsewhere, it should be pointed out that the diversification of services
in Japan is still inadequate.
- It is desirable in the multimedia age of the future that the nation and
users should be able to freely select the types of service they
themselves need.
- It is expected that NTT will develop new services actively based on
a prompt and well-oiled decision-making process.
- With these in mind, it is conceivably necessary to examine whether
or not the current exceptionally massive management structure as for a
Japan's private company is a desirable platform for realizing
diversified services.
1-2 Preparing Conditions for Fair and Effective Competition
- In order to more smoothly promote the lowering of rates and
diversification of services mentioned in 1-1 above, it is necessary to
encourage competition in terms of giving incentives.
- NTT has been working towards establishing conditions for fair and
effective competition, such as the introduction of an independent
division system. But there are still problems. For example, cross-
subsidization is always possible between the internal NTT long-
distance communications division and local communications division.
Also, the subscriber information obtained by the local
communications division can be put to use for the purposes of
intensifying competence of the long-distance communications
division.
There are also other problems. For example, compared to NTT, the
long-distance NCCs need to dial an extra four numbers. Also, the
NCCs do not receive the same fair treatment for connection to the
signal network as NTT's own divisions.
- NTT is expected to play a greater role in the future as an core
telecommunications operator in securing fair and effective
competition.
- It must be noted that the issue of fair and effective competition may
arise unavoidably as NTT runs the long-distance telecommunications
business and local telecommunications business as one integrated
business field.
1-3 Smoothing Interconnection
- NTT has traditionally endeavored to establish smooth
interconnections. However, NTT has generally had difficulties in
negotiations with other telecommunications carriers on the issue of
interconnection.
- It is essential to facilitate interconnection to promote competition
and introduce a new range of services at an early stage. NTT is
expected to establish interconnections with other carriers at all
switching stations with a reasonable rates and within a reasonable time
frame.
- To ensure the smooth interconnections, it goes without saying that it
is essential to take measures, as explained previously, such as setting
out clear interconnection rules. However, it must be noted that one
major cause for traditionally difficult negotiations on interconnection
issues is NTT's operational structure, which integrates long-distance
and local communications services; two service aspects whose
interests conflict with each other.
1-4 Strengthening the International Competitiveness of the Info-
Communications Industry
(1) Entering into markets abroad
- Compared with major western telecommunications carriers, NTT
has little experience in entering into markets abroad. Given the reality
that the telecommunications carriers in developed countries are going
to enter the developing country and other markets, NTT and other
Japanese telecommunications carriers are expected to tie up with
manufacturers and trading companies to move into offshore markets.
- To enter into markets abroad, it is necessary to prepare
environments in many aspects such as constructing multilateral
competitiveness in the domestic market, creating close tie-ups among
telecommunications carriers, manufacturers and trading companies,
and providing government assistance.
- In this environment, NTT's success in overseas markets will depend
on whether it can supply the inexpensive yet high-quality
communications systems required by other nations with a more
dynamic management.
As a result , if NTT actively moves into overseas markets, the
international competitiveness of the over all info-communications
industry in Japan will also be enhanced.
- Furthermore, as mentioned before, in Chapter 3 2. (5) B. "Entering
overseas markets", NTT has to date barely attempted to enter
overseas markets. Meanwhile, western telecommunications carriers
smaller than NTT have been actively moving into overseas markets.
Given these facts, the size of the carrier is not a factor directly
affecting the success of business development in overseas markets.
- When expanding into overseas markets, rather than size, other
factors come into play, such as the following: low price, superior
services and function, unique ideas, quick management decision-
making process, R&D capacity and reliability. This leads us to
believe that it is essential that NTT itself first become exposed to a
severe competitive environment in Japan. In this sense, the direction
of domestic competitive policies will affect the direction of NTT's
business development in overseas markets.
(2) Alliances with foreign carriers
- In the global telecommunications field, to meet the global
telecommunications requirements of companies, and particularly
multinationals, telecommunications carriers around the world are
tending to cross national borders to tie up with other carriers.
- More specifically, as mentioned before in Chapter 2 2. (7) (ii)
"Alliance with overseas carriers," the world has seen three major
telecommunications groups formed. Among Japanese carriers, KDD is
a member of World Partners, while NTT has tentatively joined the
group for a limited period.
- Such situations lead us to believe that NTT is not playing a leading
role in global business tie-ups at present. But NTT is thus expected to
take bolder action in the future along this line.
- However, if NTT, with its local communications network with
some 60 million subscribers, belongs to a certain group, the issue of
fair and effective competition will arise between those carriers in the
NTT group and carriers belonging to other groups. NTT thus will
need to look at measures to ensure fair and effective competition if it
is to become more aggressive in participating in global alliances.
1-5 Links with the Development of Content Businesses
- The content business is expected to continue to grow in Japan.
]
- Therefore, NTT should play a leading role in two aspects.
- First, to ensure that the content business continues to grow, it is
vital to reduce the telecommunications costs of content production and
distribution. This necessitates a drastic cut in charges for NTT
services.
- Furthermore, if NTT displays its potential to tie up with content
businesses or becoming involved in content business itself, it should
then contribute to the development of Japanese content businesses.
However, when NTT becomes involved in the content businesses, it
will be necessary to ensure that conditions for fair and effective
competition are maintained between general content businesses and
NTT, which is also involved in telecommunications.
1-6 Enhancement of Research and Development Capabilities
- One of the changes that is taking place in the environment
surrounding research and development is the shift to multimedia. It
is essential for the research and development in the multimedia era to
response quickly to the diversification and advancement of needs,
advancement in technologies, and expansion and greater complexity in
the scope of technologies.
- Another change is the globalization of operations. The world has
been trying to establish de facto standards for the global market. It
has become increasingly important for R&D to keep up with these
global trends.
- To ensure continued stimulus for Japanese R&D activities in the
future in this rapidly changing environment, it is important for a large
number of independent organizations to promote dynamic competition
through more multilateral and mobile tie-ups, while carrying out the
following:
- Developing human resources
- Bolstering cooperation among industry, academic and public
sectors
- Enhancing government efforts in basic and advanced technical
development
- NTT is expected to be promoting dynamic competition in R&D in
the midst of significant environmental changes, including the advent
of multimedia and the globalization of operations, and contribute to
improving the R&D capacity of the entire nation.
1-7 Contributing to the Establishment of Info-Communications
Infrastructure
- Building info-communications infrastructure such as installing fiber
optics means building the foundation of the multimedia industry itself,
which is one of the future growth fields. Building info-
communications infrastructure is also essential for supporting
information activities concerning national life and industrial and
economic circles, as well as for providing solutions to the problems
presently confronting Japan, such as sustainable economic growth and
the creation of employment opportunities.
- It is therefore vital that NTT engage in competition with other
telecommunications carriers and CATV businesses and play a leading
role in building info-communications infrastructure to ensure that the
entire nation will benefit from the early establishment of balanced
info-communications infrastructure free of regional disparities. Here
the government must adhere to the principle of encouraging the
private sector to play principal roles in building info-communications
infrastructure.
2. The Significance of the Restructuring of NTT
2-1 The Reason Why Restructuring is Necessary
(1) Promotion of competition through elimination of bottleneck monopoly
- As mentioned above, to prevent the negative factors that result from
the so-called "bottleneck monopoly," structural as well as non
structural measures are needed to encourage competition to take full
effect.
- More specifically, the competitiveness of NTT's competitive
division must be promoted by making distinctions between NTT's
monopolistic sector and its competitive sector. NTT's exercise of its
monopoly through the bottleneck must be prevented by what we call
"yardstick competition" among restructured NTT subsidiaries and by
direct competition. It is also essential that we solve the problems
connected to NTT's bottleneck monopoly.
This should give NTT a greater incentive to be more efficient.
(2) Implementation of lower rates and various services for the nation and
users
Restructuring NTT, and as a result creating powerful competitive
units, will encourage direct and indirect competition among new NTT
subsidiaries as well as competition with other telecommunications
carriers. This will expedite competition in the total market, and will help
reduce telephone charges and diversify communications services.
(3) Creating strong competitors for improved international
competitiveness
- In the multimedia age, creativity based on diverse thinking will
form an integral part of competition. Creating powerful competitive
units by restructuring NTT will produce both alliances and
competition among NCCs, CATV and content businesses. This will
lay the foundations for business development that boasts strong
originality, and should ultimately enhance our international
competitiveness, including our efforts to establish de facto
international standards.
- If new NTT corporations can strengthen tie ups with manufacturers
and trading companies as powerful competitive units, and at the same
time compete among themselves, then Japan's competitive edge in
overseas markets will be enhanced.
- Furthermore, if the long-distance communications business is
separated from the monopolistic local communications business, the
long-distance telecommunications carrier (Long-Distance NTT) will
become more flexible, and will also be able to participate in the
international communications market. This will have the ultimate
effect of enabling NTT to quickly tie up with other carriers, in a swift
and omni-derectional manner, to provide international
telecommunications services. We are today seeing an increasing
number of opportunities worldwide for such tie ups.
- As explained above, restructuring NTT is an essential part of
improving the competitiveness of the Japanese telecommunications
industry in the world market. Such a goal will be achieved through
the creation of powerful, mobile management units resulting from
restructuring.
(4) Problems to be tackled if NTT is not restructured
Without the restructuring of NTT, the effects above mentioned in (1)-
(3) cannot be expected and the following problems will need to be dealt
with.
- The continued existence of a bottleneck monopoly will cause the
following problems:
- There will be no extra incentive for NTT to improve
management efficiency.
- The development of fair and effective competition will remain
limited.
- As a result, there will be no increase in incentive to provide
consumers with better services and reduce rates.
- Policies for promoting competition which rely solely on such non-
structural measures as issuing administrative orders are limited in
terms of effectiveness, and the time and costs required for regulation
may become extensive.
- More specifically, while NTT faces a reasonable degree of
competition in the long-distance communications markets in regions
like Tokyo, Nagoya and Osaka, it still retains a more than 90% share
of the overall communications market in Japan. This is an
impediment to the business dynamism associated with competition.
- Restriction on the business of the NTT is inevitable if it is to enter
such competitive markets as international communications while
maintaining its existing company structure, because the issues relating
to fair and effective competition that we currently see in the long-
distance communications market will appear in other markets as well.
- Change in the corporate management environment is likely to be
even more rapid in the future. However, if NTT remains in its present
form as a giant management organization, this will run counter to its
own objectives, namely to take full advantage of its management
resources, establish more mobile management and enjoy the
"economies of speed".
(Reference)
- Number of employees of major companies in the private sector
(Fiscal 1994)
- NTT
- JR East Japan
- Hitachi, Ltd.
- Toshiba
- Toyota Motor
|
194,721
79,709
76,679
73,463
69,748 |
2-2 Matters to be Considered if NTT is Restructures
(1) Ensuring a universal service
The future provision of info-communication services such as telephones
(an indispensable in our daily lives and socioeconomic activities) must
be ensured, without lowering existing standards, as well as the provision
of welfare services assisted by telecommunications.
If NTT is to be restructured, full consideration must be given to the
financial basis of the resulting new firms, in order to ensure the supply of
such services.
As the question of ensuring universal services is closely connected to
advancing regional competition, we will need to look at setting up a new
mechanism (such as the creation of universal service funds) which take
regional competition into consideration.
(2) Safeguarding communications in disasters and emergencies
In the future, info-communications services will tend to be provided
by the greater number of competitors and there will be greater promotion
of interconnection among telecommunications carriers. Therefore, to
ensure that the communications system works properly during natural
disasters and other emergencies, we will need to establish a system (for
example, as above mentioned, setting up the Central Security and
Reliability Center) that enables effective cooperation among many
telecommunications carriers, including NCCs.
If NTT is to be restructured, similar consideration must be given to
ensure, accurate communication at times of emergency through the
cooperation of multiple carriers.
(3) Guaranteeing convenience for users
Following the restructuring of NTT, if several carriers start supplying
the services as NTT currently does, it will be necessary for the carriers
resulting from restructuring to create a framework so that their networks
can be interconnected smoothly and their customer inquiry sections can
be coordinated.
We must also take appropriate measures to ensure that the same
conditions exist for interconnection and coordination of the customer
inquiry sections between new NTT corporations and other
telecommunications carriers.
(4) Ensuring the continued integration of network after the restructuring
- There are some arguments that the restructuring of NTT would
diminish the economies of integration (in terms of the security of
interconnections, the calculation of costs, and the responsibility for
maintenance and care, etc.) as the network infrastructure, which had
been managed and operated en bloc, would be run by several
companies.
- Nonetheless, the benefit of an integrated network can continue to be
provided following the restructuring of NTT, as shown in the example
of international communication network formed by the
interconnection of carriers in different countries.
- The advantages of diversified decisions by various carriers should
be fully considered in view of the national economy, as management
decisions are likely to be highly significant in the development of
info-communications in the future.
3. The Concrete Form of NTT after Restructuring
3-1 The Status of the Management Structure of NTT
Taking measures such as those listed below will be essential for
ensuring that NTT is managed properly.
Restructuring NTT
- Reorganize NTT into a long-distance communications company and
two regional communications companies
Long-distance communications company
- Long-distance communications company must be fully privatized.
- The long-distance communications company must be allowed to
enter international communications, CATV, content and other new
businesses as well as regional communications.
The long-distance communications company must also take over
current shares of NTT Data Communications Systems Corp., NTT
Mobile Communications Network Inc., and NTT Personal
Communications Networks.
Regional communications companies
- Regional communications companies will be treated as special
companies in order to secure provision of telephone services
nationwide. Ultimately however, they will be completely privatized
depending on the competitive situation of the regional
communications market.
- Regional communications companies should be allowed to come
into each other business and enter the telephone, CATV, content and
other businesses outside their operational areas.
- As it is possible that regional communications companies may
exercise a monopolistic power in their operational areas respectively,
entry into long-distance communications (communications inside the
area or one dispatched from the area), international communications,
CATV, content and other businesses will be restricted for the present.
Ensuring the rights of the shareholders and creditors
- The above measures will be implemented by making sure that the
rights of the shareholders and creditors are safe guarded.
Timing for restructuring
- Restructuring is scheduled for fiscal 1998.
3-2 The Form of NTT in the New Market
After it is restructured, NTT will adopt the following systems:
(1) Basic principles
The restructuring of NTT is to be carried out on the basis of the
following principles:
- The system will be geared to liberalization, in order to fully develop
the latent potential of NTT.
- The system shall promote fair and effective competition by multiple
entities.
- The aim will be to create yardstick competition among the
companies resulting from the restructuring of NTT and direct
competition by cross market entry.
- In order to ensure fair and effective competition, the scope of
business undertaken by companies resulting from the restructuring
will be as flexible as possible. This would make it possible to make
the most of the current NTT managerial resources such as manpower
and raise the morale of the employees, which would in turn contribute
to the development of Japan's info-communications.
- The new system will contribute to the enhancement of Japan's
international competitiveness by encouraging companies resulting
from the restructuring to expand their businesses abroad, and by
dealing with international communication needs in a diversified way.
- The new system will enhance R&D in Japan by creating various
R&D frameworks while also maintaining the existing R&D strengths
of NTT.
- By creating a dynamism in the Japanese info-communications
industry on the basis of the above recommendations, the new structure
will aim to benefit the interests of the nation and users, such as by
providing lower rates and diverse services.
(2) Long-distance communications company (hereinafter referred to as
"Long-Distance NTT")
Formation of a new company
- Long-Distance NTT will in principle be composed of the current
long-distance communications division (in charge of inter-prefectural
communications) and be separated from existing NTT.
Reduction of rates / improvement and diversification of services
- The elimination of links between the Long-Distance NTT and
NTT's monopolistic regional network will result in a much higher
level of fair and effective competition in the long-distance
communications market, for example this provides a solution to the
problem of four-digit numbers, and the management efficiency of
Long-Distance NTT will be improved. As a result, long-distance rates
will be lowered and services will be improved and diversified.
Entry into new businesses
- Long-Distance NTT can undertake, for instance, such operations as
international communications, regional communications, mobile
communications, CATV, content, etc.
Taking over of shares of major subsidiaries
- Long-Distance NTT will take over the current shares of NTT Data
Communications Systems, NTT Mobile Communications Networks,
and NTT Personal Communications Networks.
Moreover, by this measure, conditions for fair and effective
competition will be perfected in both data and mobile communications
by the separation of those subsidiaries from the monopolistic, local
communication networks.
Moving into regional markets
- Long-Distance NTT will also move into regional
telecommunications markets, where it will compete with regional
NTT companies.
Complete privatization
- Like long-distance NCCs, Long-Distance NTT will be completely
privatized.
Operations in overseas markets, participation in global alliances, and
dynamic management
- Long-Distance NTT will promote dynamic management
appropriate to the scale of management and operations. Additionally,
it will aggressively undertake operations in overseas markets and
forge alliances with global operators as a means of consolidating its
international competitive position.
(3) Regional communications companies (hereinafter referred to as
"Regional NTTs")
Formation of new companies
- Regional NTTs will be formed based on the current regional
communications division of present NTT. East NTT will comprise
Hokkaido, Tohoku, Kanto, Tokyo and Shin-etsu while West NTT will
consist of Tokai, Hokuriku, Kansai, Chugoku, Shikoku and Kyushu.
Ensuring area-wide telephone services
- Regional NTTs will continue to be under an obligation to provide
area-wide "regional telephone" services within the existing operation
areas at the time of restructuring.
Promotion of reciprocal market entry
- Regional NTTs will be allowed to enter each others' markets.
Yardstick competition and direct competition
- Yardstick competition will emerge among Regional NTTs, and
direct competition will intensify with the entry of Long-Distance NTT
and other NCCs into the regional communications and cross entry
between Regional NTTs.
The form of direct entry
- Direct competition by local telecommunication carriers entering
different local markets may take place in the following areas:
- Bypass businesses
- CATV businesses
- Content businesses
- Others
Rate reduction and diversification of services and smooth construction of
new infrastructure
- With promotion of above competition, management efficiency will
increase, rates will fall, and services will be diversified in the regional
communications.
Under the two regional operator system there may be some
difference in the level of rate reductions and diversification of services
but it is hardly conceivable that we shall see a worsening of the
situation. Furthermore, in addition to the maintaining the level of
telephone services, it is expected that such infrastructure as optical
fiber will develop smoothly.
Operations in overseas markets
- Like Long-Distance NTT, Regional NTTs will form tie-ups with
manufacturers, trading firms and other concerns in order to compete
with each other and launch operations in overseas markets.
Corporate management scale and mobile management
- By dividing the local section into two firms, it is hoped that the
resulting scale of management will be improved, management will be
undertaken dynamically and the international competitiveness of the
businesses will be enhanced.
Steps to reduce overconcentration in the Tokyo area
- The birth of West NTT will help to reduce overconcentration in the
Tokyo area.
Restrictions on expansion within existing operation areas
- Since there is likelihood that a monopoly situation will develop,
entry into long-distance communications (communications inside the
area or one dispatched from the area), international communications,
CATV, content and other fields within its area will be restricted for
the time being. However, when the danger of a monopoly situation
wanes, entry will be allowed through an increase in regional
competition.
To that end, the report on the progress made in the local
telecommunications in terms of competition should be updated
annually.
Full-scale privatization in the future
- As for Regional NTTs, regulations above will be eased gradually
depending on the progress made by competition in the regional
communications market. The ultimate aim is to implement complete
privatization.
(4) The Relationship between Long-Distance NTT and Regional NTTs
- As explained above, NTT will be reorganized into one Long-
Distance NTT and two Regional NTTs. When restructuring NTT,
given that policies to enhance cross market entry between the firms
resulting from the restructuring will be adopted, the restructuring does
not mean to fix the scope of business of each firm.
- Rather, promoting reciprocal entry into each others' fields among
these new entities and thus creating new competitive units in the
existing market will enhance the overall market efficiency and ensure
that the market is vigorous.
- It is essential that these new providers are formed into independent
business entities, each equipped with decision-making organs to
ensure that they compete with each other to move into each other's
markets. Given this condition, these companies must not have the
same capital structures.
- This means that new entities will not be allowed to merge again.
- The issue of these new business entities continuing to share the
name NTT after restructuring while on the other hand competing as a
result of reciprocal market entry will require extensive examination by
the time NTT is restructured, in connection to issues of competition
and user convenience.
3-3 Deregulation in Connection with Reorganized Companies
(1) Deregulation in connection to Long-Distance NTT
Full-scale privatization and liberalization of operations
- Concerning Long-Distance NTT, the provisions of the special
corporation law must be abolished so that Long-Distance NTT can be
fully privatized, in the same manner as Long-Distance NCCs.
Relaxation of rate regulation
- Long-Distance NTT is expected not only to engage in domestic
long-distance communications but also to enter the international
telecommunications and mobile communications markets, the latter
handed over by NTT. Deregulation of telephone charges in these
areas should be promoted as follows:
- Separating long-distance communications from the monopolistic
regional telecommunications network will prevent conditions for
unfair competition, such as the cross-subsidization between NTT's
long-distance and regional telecommunications operations.
Therefore, to promote the more flexible and mobile setting of rates,
the deregulation of the current authorization system for long-
distance communication rates offered by Long-Distance NTT will
be considered, involving a move from the existing approval system
to an incentive regulation.
- The possibility of deregulating rates for mobile and international
communication services provided by Long-Distance NTT from the
existing approval system to a prior notification system will be
examined.
Regulation of interconnection
- Separating long-distance communications from monopolistic
regional telecommunications will ensure that Long-Distance NTT will
be free of the existing integration with regional telecommunications
networks. This will also eliminate concerns of a possible exercise of
the NTT's regional monopoly. Therefore, deregulating the existing
authorization system concerning interconnection agreements will be
considered, in order to establish a prior notification system if tariff
system is introduced to interconnection conditions.
(2) How regulations on Regional NTTs should work
Easing of regulations stipulated in the current NTT Law
- The info-communications reform this time, including the
restructuring of NTT, is expected to spur competition in the regional
communications market. In accordance with the development of
competition, the relaxation of foreign investment regulations and other
regulations stipulated in the current NTT Law will be studied.
Liberalization in the scope of extra-territorial businesses
- Regional NTTs must assume the obligations to guarantee universal
telephone services within conventional territories. At the same time,
the scope of businesses set out in the existing NTT Law must be
expanded to allow Regional NTTs to move into new business fields,
such as content and CATV (including communications) businesses in
other territories.
Introducing regulations on rates to promote competition in regional
telecommunications field
- For a certain period of time, it would be reasonable to maintain the
existing rate authorization system in regional telecommunications
field, considering that NTT's local monopoly is likely to continue.
In that case, the introduction of incentive regulations, including
yardstick, should be considered, with a view to introduce indirect
competition among Regional NTTs carriers.
Guaranteeing interconnection
- In order to facilitate interconnection, Regional NTTs will:
- be obliged to interconnect, by law, with other carriers.
- be obliged to introduce tariff system to stipulate interconnection
rates and other conditions, applicable to all carriers.
- calculate interconnection accounts and sales accounts separately
on the basis of accounting rules established by the Government.
- introduce "number portability" schemes and presubscription
system.
(3) Sale of government-held shares
- The obligatory government share holding will be discontinued for
Long-Distance NTT. After restructuring, government-held shares in
Long-Distance NTT will be sold off quickly on schedule.
- As for Regional NTTs, government holdings will be retained for the
time being. Efforts will be made to sell off 5.1 million shares as early
as possible in accordance with the schedule.
3-4 How NTT Research Institute should be Run
(1) Status of research institutes
- At present, NTT research capacity comprises 13 research
laboratories which are classified into three general research laboratory
groups.
- NTT research laboratories have been reorganized in the past as the
nature of NTT operations and services has changed and technological
reforms occurred. It is essential to continue to flexibly review these
laboratories.
- Research and development capacity is the source of business
development, and an incentive to commercialize is a source of
stimulation for R&D activities. Therefore, both Long-Distance NTT
and Regional NTTs should adopt measures to ensure that their R&D
capacity can be used in their business development.
(2) Regional NTTs
- As Regional NTTs hold a monopoly on networks for subscriber
access, they must engage in R&D activities with the following
objectives: technical development to advance optical networks for
subscriber access and technical development to establish diversified,
advanced network functions which can meet technical demands
arising from the provision of services by long-distance
communications, mobile communications and other communications
providers. Furthermore, as Regional NTTs will take over a large part
of NTT's assets and sales bases, they should take over a large part of
its current research and development capability, except for R&D
concerned with long-distance communications.
- As for the succession of current NTT's research institution to the
Regional NTTs, divisions that are either basic or common to all
companies will be taken over in their entirety by East NTT for
instance, and the cost burden shared by all Regional NTTs. However,
divisions which are closely connected with service competition will be
taken over by the companies concerned.
- Regional NTTs will continue to be responsible for conducting
research and development stipulated in the current NTT Law.
(3) Long-Distance NTT
- A fully privatized Long-Distance NTT will be exposed to severe
competition with long-distance NCCs, and this should provide an
incentive to establish an R&D capacity which is directly linked to
commercialization and which enables the provision of efficient
services.
- As in the case of NTT Mobile Communications Inc., which took
over the mobile communications R&D section when it was broken off
from NTT, the R&D section specializing in long-distance
communications technologies can be separated and run independently
of existing NTT research laboratories.
3-5 Time of Implementation of Restructuring
It is expected that restructuring of NTT will be implemented promptly
after completion of the digitalization in fiscal 1997, because basic digital
network will be completed and so restructuring costs will be minimized.
Thus we should restructure NTT by the end of fiscal 1998.
3-6 How Other Businesses should be Run (including satellite
communications, maintenance and terminal equipment sales)
(1) Satellite communications business
NTT's satellite communications business is presently part of the longdistance communications division. Following NTT's restructuring, it
will therefore become part of Long-Distance NTT. This will ensure a
complete separation from NTT's regional telecommunications network,
eliminating the concern that NTT will run both monopolistic and
competitive businesses.
To ensure fair and effective conditions for competition, it is necessary
to continue to take measures to separate revenues from satellite
communications business from those generated by land communications
services.
(2) Repair and maintenance business
Technical reforms produced more sophisticated equipment and
systems, which has caused consumers to place greater expectations on
the security and reliability of communications. This means that NTT's
repair and maintenance business must become more effective and
advanced.
Therefore, NTT must ensure that it provides more efficient and
advanced repair and maintenance business through such measures as the
systematic rationalization of staff by reorganizing manned maintenance
centers which carry out decentralized maintenance work for exchanges
and radio transmission facilities into approximately one in each
prefecture.
As repair and maintenance business for local exchanges and
transmission facilities comprises the core of the network and has a direct
effect on the provision of services to users, precaution should prevail
when separating such business.
(3) Sales of terminal equipment
NTT's terminal equipment sales operations presently belong to the
local communications division, and therefore will belong to Regional
NTTs after NTT's restructuring.
In July 1990, NTT implemented its own organizational reforms to
separate the regional terminal equipment division from the general
telecommunications operations division. However, in NTT's terminal
equipment sales operations, examples are still being seen of NTT taking
advantage of its beneficial status as a type I telecommunications carrier
in selling terminal equipment.
Under these circumstances, a study must be made on measures to
ensure fair and effective competition relating to NTT's sales of terminal
equipment.
(4) Other businesses
NTT's packet communications, image communications and
telegraphic businesses are run independently of long-distance and local
communications businesses. An examination on where these divisions
will belong after the restructuring will be included in the preparation of
the draft of the restructuring plan.
3-7 Other Forms of Restructuring
Examinations were held on other ways to restructure NTT, such as
those listed below, apart from the split of NTT into a long-distance
communications company and regional telecommunications companies
(which refers to the method of reorganization under which NTT will be
split into Long-Distance NTT and several Regional NTTs). All these
methods ensure improvement over the existing system, which is
currently run by one entity. However, they present more problems in
comparison to the method which splits NTT into one long-distance
communications carrier and several regional communications carriers.
(1) Separation of long-distance communications and regional
telecommunications businesses
This refers to a method which reorganizes NTT into one long-distance
communications company and one regional telecommunications
company.
- This will eliminate the structure where the interests of two
businesses conflict with each other because of the integrated
management of long-distance and local telecommunications business.
It will also facilitate interconnection and prevent cross-subsidization
within one business entity and the abuse of information.
- When the long-distance communications business moves into the
global communications market, business alliances in the international
communications market will become more diverse.
However,
- While dividing the regional business into several regional carriers
guarantees the effects of increased competition in the regional
telecommunications field through yardstick competition and
reciprocal market entry, the fact that there is only one regional
telecommunications carriers nullifies the effects.
- The fact that there is only one regional telecommunications carrier
means that it will be more difficult to ensure that rationalization
incentives work.
- The regional telecommunications carrier experiences virtually no
change in terms of scale and mobility of corporate management.
- The situation concerning the decentralization and centralization of
functions in Tokyo will remain unchanged.
(2) Splitting NTT into several entities by region
This refers to a method where NTT will be split into several
companies by region.
- The resultant yardstick competition and reciprocal market entry will
promote competition in the regional telecommunications field.
- The progress in regional competition will provide an incentive to
rationalize management and cut local rates.
However,
- It does not correct the structure where the interests of two
businesses conflict with each other because of the integrated
management of long-distance and local telecommunications
businesses. It gives rise to concerns that the monopoly of regional
telecommunications operations may be exercised in long-distance
communications field competition. The method therefore does not
solve the problems relating to interconnection, cross-subsidization,
abuse of information and four-digit numbers problem.
- Supposing that the companies resulting from restructuring are
allowed to move into the international communications field, this
gives rise to fears that the unfair competition conditions found in the
long-distance communications market may appear in the international
communications market. Therefore, there will be limits to the extent
to which these new entities can be allowed to move into the
international communications market.
- This method also gives rise to fears that there may be a disparity in
rates, depending on where the call originates from, in relation to long-
distance communications among several regional carriers.
(3) Separating subscriber lines from other lines and splitting subscriber
lines into several entities by region
This refers to a method where NTT will be reorganized into several
regional companies specializing in operating subscriber lines and one
communications company specializing in operating all the other lines.
- This will eliminate the structure where the interests of two
businesses conflict with each other because of the integrated
management of the subscriber line and other line operations.
However,
- Companies specializing in operating subscriber lines will end up
being facility construction or management companies which do not
provide communications services. Therefore, these companies will
find it difficult to associate themselves with multimedia developments
in the future, resulting in a failure to revitalize the info-
communications business as a whole.
- Companies specializing in running subscriber lines will exercise a
monopoly, making it difficult for rationalization incentives to work
effectively and making it hard to reduce rates.
3-8 Number of Regional Companies
(1) The number of regional companies should be large for the following
reasons: (i) Promote competition; (ii) Establish providers of diversified
services to meet local needs; (iii) Proper management scale; and (iv)
Decentralize national functions.
(2) On the other hand, when it comes to the number of regional
companies, the following must be taken into consideration:
- Carriers resulting from restructuring should have a stable financial
foundation to enable them to stimulate the info-communications
market.
- Those companies must ensure that there are no regional disparities
in rates and service quality as well as in constructing infrastructure.
(3) In financial terms, the following must be taken into consideration (See
Reference No. 16 for further details):
- According to the divisional profit and loss results for fiscal 1994,
the regional communications divisions which posted a profit were the
divisions for the Tokyo, Kanto, Kansai and Tokai regions. Therefore,
it will be appropriate to reorganize NTT based around these four
divisions.
- With (i) kept in mind, if the aim is to reorganize NTT during fiscal
1998, one possible scenario is to set up two or three regional
companies, based on the following information:
- Trends in divisional profit and loss between fiscal 1992 the year
when disclosure began and fiscal 1994.
- Financial outlook of companies resulting from the restructuring
formulated based on NTT's financial trends, starting from 1989.
(4) From these perspectives, and based on an overall assessment of a
balanced scale for each company assets and sales created through the
restructuring, it is appropriate to establish two regional companies when
NTT is reorganized in 1998.
[Reference]
Financial outlook for companies created out of the restructuring in
fiscal 1999 (trial calculation)
Model: NTT split into one long-distance and two regionalˇˇ
telecommunications carriers.
Long-Distance NTT
- NTT East:
- Hokkaido, Tohoku, Kanto, Tokyo, Shin-etsu
- NTT West:
- Tokai, Hokuriku, Kansai, Chugoku, Shikoku, Kyushu
The balance statements of all these companies are expected to be
healthy. The assets and volume of sales for both regional
telecommunications carriers will be virtually the same.
| Gross assets | Net worth | No. of employees |
Operating profit |
Ordinary profit |
Long-Distance NTT |
12,546 | 4,811 | 11,840 | 13,068 | 974 |
NTT East |
55,111 | 24,057 | 76,790 | 34,192 | 4,383 |
NTT West |
51,055 | 16,927 | 89,794 | 33,040 | 2,174 |
Notes
- yen shows in units of 100 million
- The total number of employees will decrease from the 194,721 recorded at
the end of fiscal 1994 to 178,424 at the end of fiscal 1999. However, this
drop does not include the number of temporarily transferred employees to
NTT's subsidiaries.
3-9 Restructuring Costs
(1) If NTT is restructured and split into several carriers, the so-called
"restructuring costs" will crop up: for instance, the Long-Distance NTT
will find it necessary to establish afresh a system for checking whether a
long-distance caller has a contractual relationship with itself (check-
function for subscriber information), similar to the long-distance NCCs.
(2) NTT estimates restructuring costs at 450 billion yen (260 billion yen
for capital investment and 190 billion yen for expenditures) based on the
assumption that NTT will be split into two, a long-distance
communications entity and regional communications entity, with the
latter being further split into two companies: NTT East and NTT West.
(3) However, it must be noted that the restructuring costs calculated by
NTT are based on the following conditions:
- Although capital investment is normally recorded as a depreciation
cost over several years, the entire amount has been recorded as an
expense in the first fiscal year.
- Facilities which could be shared by companies created out of the
restructuring will not be shared for the time being.
- Costs incurred to prepare new businesses, which can be written off
over several years (for example, advertising and public relations
expenses required for restructuring) will be written off in the first
fiscal year.
(4) If another set of conditions, such as outline below, were to be
introduced the restructuring costs would change.
- Capital investment would not be recorded as an expense in the first
fiscal year, but recorded as a depreciation cost over several years.
- When separating mobile communications businesses, the salary
accounting system and other systems were shared by NTT, the parent
company, for a while. As this example suggests, new companies
created out of the restructuring would share facilities where they can,
for the time being.
- As for expenses required to prepare for the start up of new
operations, such as advertising and public relations expenses, these
would be recorded over five years under the heading operation start up
expenses, as set out in commercial law.
(5) The results of calculating the organizational costs which would be
incurred in the first fiscal year of restructuring constitute restructuring
costs of between 84 billion yen and 86 billion yen.
(6) These restructuring costs are expected to be met by revenues obtained
from the revitalization of the market and the moves into new markets
such as international communications, CATV and content. Furthermore,
costs should decline through the promotion of rationalization.
(7) While restructuring costs would be incurred in the short term, the
benefits of such restructuring would remain. This fact must be taken into
account.
3-10 Measures for Ensuring the Rights of Shareholders and Creditors of
NTT
(1) Basic concept
- NTT has at present more than 1.6 million shareholders and many
creditors.
- Therefore, when restructuring NTT, the rights of these existing
shareholders and creditors must be guaranteed.
(2) Legal framework of restructuring
- As NTT would be obliged to comply the restructuring of itself by
Japanese government for the benefit of the public, it is preferable that
the restructuring of NTT be carried out through enactment of laws
based on government initiatives.
- Given the fact that NTT is a joint-stock company, taking special
measures such as spot issues of shares would be required even when
restructuring moves ahead based on the procedures set out in
commercial law.
- Furthermore, as NTT is a special corporation, overall revision of its
management style must follow the revision of NTT Law, the legal
basis for which NTT is operated.
- Based on the circumstances explained above, legislative measures
would be needed to restructure NTT.
- Under these legislative measures, NTT would be obliged to
restructure in line with the policies set out by the government, and
undertake to abide by the procedures set out in commercial law. This
kind of legal framework is conceivable.
(3) Measures for ensuring the rights of shareholders
- There are two possible ways of eliminating the cross-holding of
shares among new companies
- NTT, the existing company, would sell shares in the new
companies and deliver cash to the present NTT shareholders. (cash
issue)
- NTT would not sell shares in the new companies, but rather issue
shares in the new companies for the present NTT shareholders (spot
issue).
- With respect to cash issues there is a possibility that sale of large
blocks of NTT shares would create confusion in the stock market and
result in a drops the price of such shares. This method would not be an
adequate response to the shareholders demand for acquisition of
shares.
The most appropriate step is thought to be adoption of a spot issue
method to eliminate the cross-holding of shares.
- As commercial law does not cover provisions pertaining to stock
issues other than a company's own issues, it would be necessary to
draw up provisions that permit the spot issue of new company shares.
- The stock issues would be made by the existing company to the
shareholders as payment equivalent to the value of lost capital.
- Incidentally, a free issue of 0.02 shares for each share held was
made by NTT in September 1995. It would be much better to resort to
cash issue for such share fractions.
(Reference)
Based on the assumption that NTT will be split into a long-
distance communications company and two regional
communications companies, NTT shareholders would acquire
shares in the following manner.
- Two shares would be issued for each NTT share (which
effectively means that a shareholder would hold a total of three
shares, one share in each of the three new companies.)
- More specifically, if a shareholder holds one NTT share at
present, this share would be converted as follows: (Hereafter, we
assume that the company replacing the present NTT would be
NTT East.)
- One share in present NTT would be converted into one share
in East NTT.
- One share in West NTT would be issued to each NTT
shareholders. (If the capital of West NTT is the same as that of
present NTT, namely 795.6 billion yen, this share would have
a par value of 50,000 yen. )
- One share in Long-Distance NTT would be issued to each
NTT shareholders. (As the capital of Long-Distance NTT is
expected to be smaller than that of the present NTT, this share
would be a no-par value share.)
(4) Measures for ensuring the rights of creditors
- The finances of each new company could be made equitable by
having each company shoulder an appropriate amount of liabilities
when taking over NTT's assets.
- Among such liabilities, debts would be taken over by the new
companies with the approval of respective creditors (such as banks).
However, it would be extremely difficult to obtain the approval of the
myriad of individual debenture holders.
- Therefore, it would be reasonable to secure the rights of debenture
holders by making the new companies succeed to the debentures on
the basis of the following legislative measures, referring to the steps
taken when Japan National Railways was privatized.
- The restructured companies should jointly stand surety for
debentures.
- As NTT's debentures are secured ones, the three new companies
would each use their total assets as security for the debentures taken
over from NTT.
- As for the default clause for debentures (i.e., non-fulfillment of
obligation), as long as the rights of debenture holders are guaranteed
by the aforementioned measures, it is unlikely that problems would
arise.
(5) The issue and listing of shares
- To eliminate the cross-holding of shares, it would be better for the
shares of new companies to be issued to shareholders as soon as
possible.
- However, because unlisted stocks cannot be converted into cash or
circulated, the listing of the issued shares would be vital.
- In general, stock exchange assesses the value of stocks before they
are listed. However, the following measures would need to be taken
for such assessment, because the restructuring of NTT is to be
implemented to achieve policy goals deemed to be in the public
interest, and NTT shares are already listed on the stock exchange.
- To ensure that the listing and issue of shares could be
implemented at the same time as, or close to, the company's
establishment, special provisions would have to be introduced
relating to the length of time a company must have been in
existence before being listed.
- If the number of shares in the companies resulting from
restructuring was to be set at the same number as NTT's existing
15.91 million shares to ensure that there would be no share factions,
which does not allow voting rights, this would create too many
shares. Therefore, special provisions would have to be introduced
when criteria such as net worth per share or profit per share are not
met.
(6) The tax burden resulting from the restructuring
- It has been pointed out that under the existing tax system, the tax
burden on NTT and shareholders might become new due to taxes on
capital gains imposed upon transferring assets to the new company
and on deemed dividends for NTT shareholders to whom new
company shares are to be issued.
(Reference)
NTT calculated the principle tax burden to be applied in a
situation where East NTT replaces the core NTT business and
Long-Distance NTT and West NTT were established as new
companies. According to this calculation, a tax burden of some 1.8
trillion yen would be incurred, comprising tax on profits resulting
from the transfer of assets with unrealized gains such as land
(approximately 1.35 trillion yen), and a special tax on profits
resulting from the transfer of land (approximately 160 billion yen).
- However, NTT is to be restructured through legislation in
accordance with policy goals deemed in the public good. Therefore,
the Government should actively provide assistance to facilitate the
restructuring process, as provided for in the law.
Accordingly, tax-exemption and other necessary measures should
also be taken regarding the tax burden arising from restructuring NTT.