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Administrative Evaluation Bureau

Mission

By organically linking the functions of (1) policy evaluation system, (2) administrative management improvement survey, and (3) administrative counseling, and by grasping and analyzing the effects of policies to find bottlenecks in policy design and operation, and eliminate bottlenecks, the Administrative Evaluation Bureau (AEB) supports ministries and agencies in activities to further improve the effectiveness of their policies and moving their policies forward. In addition, through these activities, the AEB fulfills accountability to the public and increases the public acceptance of and trust in government administration.

Administrative Counseling

Administrative Management Improvement Survey

 The AEB conducts surveys covering a broad range of fields with a different perspective from ministries and agencies responsible for policies and projects, identifies and analyzes the policy effects and issues related to the management of tasks in order to facilitate the resolution of the issues faced by individual ministries. When conducting surveys, the AEB strives to identify not only policy moves by ministries and agencies but also the issues faced by society and communities in a timely manner by using the nationwide networks comprised of regional administrative evaluation bureaus and the counseling function.
When the issues related to policy designing and operation have become clear as a result of surveys, the AEB presents recommendations and provides information to relevant ministries. The AEB also seeks to steadily improve administrative management by conducting follow-up reviews as to how policy implementation has progressed and improved as a result of the recommendations.

Promoting policy evaluation

 Policy evaluation aims to have each ministry and agency evaluate and analyze the effectiveness of their own policies, and reflect the results in policy formulation and implementation to promote efficient and high-quality administration, as well as to ensure accountability to the public.
The AEB has jurisdiction over the policy evaluation system and is responsible for planning and devising the basic elements of the system to promote policy evaluation in each ministry and agency. In order to address the complex and challenging social and economic issues seen in recent years, it is recognized that constantly evaluating the effectiveness of policies and making agile and flexible adjustments is effective.
Under this recognition, the AEB supports each ministry and agency in understanding and analyzing policy effects by compiling new guidelines for policy evaluation (March 2024) and conducting empirical joint research projects for policy analysis with relevant ministries, agencies and experts.

Topic

Resolving problems faced by victims of the Noto Peninsula Earthquake through administrative counseling service

- It has become possible for displaced people to reset the passwords of their Individual Number Cards in the municipalities where they are taking shelter -

An inquiry from an earthquake victim via a toll-free telephone counseling service

 When I tried to apply for a disaster damage certificate via the Individual Number Portal (Mynaportal), my account became blocked because I entered the wrong password three times. To re-open my account, I need to reset my password at the city hall of my primary residence. As I am currently in an evacuation shelter in another city, I would like to be able to reset the password in the municipality of the evacuation shelter I am in.

The AEB referred to and mediated the case with a relevant organization, and the system has been improved in line with the needs of the earthquake victims.

 As an exceptional measure, it has become possible for residents of some cities and towns in Ishikawa Prefecture, from which many people are supposed to evacuate outside the hometown, to reset the password of the electronic certification of their Individual Number Cards at the counters of the municipalities where they are taking shelter.

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