In order to boost the quality of government services and the efficiency of administrative operations, the AMB works to promote improvement in the administrative duties by applying ICT (Information and Communication Technology) to government operations, and conducting reviews on operations and systems with ICT.
In addition, the AMB promotes the development and operation of the Government Shared Platform that realizes the unification and consolidation of the administrative information systems that each department has hitherto overseen separately (see the "Key phrase" section for details about the Government Shared Platform).
It is also promoting the use of online procedures in an effort to boost the convenience of administrative services.
Most administrative information systems are operated separately by each department, and as a result this has necessitated enormous costs for setting in place the facilities and hardware, operational monitoring, information security measures, and other factors needed for their operation.
Therefore, MIC has taken the lead in developing the Government Shared Platform and putting this into operation starting from March 2013. This system uses the cloud computing technology that has been gaining in popularity in recent years to carry out the setting in place of the facilities and hardware, operational monitoring, information security measures, and so on in an integrated fashion.
Moving forward, MIC will reduce the costs required for information systems across the government as a whole and raise the bar when it comes to the level of services and level of information security through initiatives for switching over to cloud services.
IAAs are established as the different corporate status from the government for the purpose of providing efficient administrative services that respond to public needs. Separated from the planning function of policy, the implementation function of policy is covered by IAAs. IAAs implement affairs and businesses as administrative implementation departments (IAAs totaled 98, as of 1 April 2014).
The AMB implements an examination of the establishment, reorganization or abolition of IAAs with a view to ensuring proper operations. The AMB also plans and establishes systems common to IAAs. In addition, the Commission on Policy Evaluation and Evaluation of IAAs raises opinions about whether to revise or abolish major affaires and businesses when reviewing the organizations and operations in general at the end of the period for mid-term objectives (three to five years) of each agency, in order to ensure efficiency and properly revise or even abolish businesses that are no longer necessary.
With regard to the results of an annual performance evaluation conducted by the Commission on IAA Evaluation of each Ministry every fiscal year, the MIC conducts a strict secondary evaluation from a cross-ministerial perspective.
In December 2013, the Commission on Policy Evaluation and Evaluation of IAAs: 1. Compiled indications related to the reform of affaires and businesses based on their corporate missions and reappraisals of their work implementation structures for 14 IAAs for which the period for mid-term objectives terminated at the end of fiscal 2013, and 2. Performed secondary evaluation of the results of an annual performance evaluations for fiscal 2012 for all 102 corporations* and compiled shared opinions and individual opinions on matters requiring improvement.
*Since this includes four corporations that have been disbanded since April 1, 2013, the number of corporations targeted for this came to 102.
The AMB holds jurisdiction over the common systems (rules) that the administrative institutions of the state should observe in performing administrative activities. The AMB lays the foundation for fair administration that is trusted by the public and promotes a desirable relationship between government and the citizens, through making each Ministry operate these systems appropriately.
The act prevents infringement on individual's rights and invasion of personal interests brought about by improper use of personal information held by administrative organs. It provides rules that must be observed when governmental bodies handle personal information and mechanisms that enable individuals to control their own personal information held by administrative organs.
Anyone may request each administrative organ, at the personal information protection counter, to disclose their own personal information.
The Administrative Procedure Act establishes common procedures which the government shall follow when rendering dispositions, in order to prevent dispositions by agencies without due process from infringing the rights and interests of the citizens.
The act makes it possible to request disclosure of documents including pictures and electronic data held by administrative organs for organizational use by its employees.
Anyone may request the disclosure at the information disclosure counter of each administrative organ holding the documents they are seeking.
The Administrative Appeal Act is a system wherein people who remain unconvinced about whether something they received an administrative disposition for was actually illegal or improper can voice their appeals to the appropriate ministry or regional public organization and urge them to reconsider.
This system has the advantages of being simpler and faster than an Administrative Case Litigation, and costless.
As of 2016, the system will be revamped by way of legal reform, with a view to improving fairness and user-friendliness.