How to receive service? (How to watch it?)

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Items to check when unable to receive the TV signal

Has terrestrial digital TV broadcasting begun in your area? No Please wait until terrestrial digital TV broadcasting begins in your area. You can check the schedule for new services on the "National Conference for Promotion of Terrestrial Digital Broadcasting" homepage. (Japanese only)
Yes I don't know
Yes/I don't know Don'know You can check on the "Association for Promotion of Digital Broadcasting (Dpa)" homepage (you can search by address or postal code) (Japanese only)
Yes
Are you receiving signals through an antenna? No If you are a cable TV subscriber, service schedules and reception methods differ depending on the company. Please contact your cable TV company directly for details. If you are using shared reception facilities, please consult with the operator of the facilities.
Yes
Yes
Yes
Yes
Do you have a TV, recorder, or tuner that is compatible with terrestrial digital broadcasts? No You will need a compatible device. Please check this site for reception methods. Contact the manufacturers regarding various devices.
Yes
Yes
Yes
Is the B-CAS Card inserted? No Insert the B-CAS Card. If your card is lost or damaged, contact the B-CAS Customer Center. (Japanese only)
Yes
Yes
Yes
Have you checked the settings and cable connections? No Re-check the channel settings and the coaxial cable and other connections. Settings and connection methods differ depending on the device and manufacturer, so check the user’s manual, or contact the manufacturer or the retailer where you purchased the device.
Yes
Yes
Yes
If you still can’t receive the signals:
Yes
Your antenna or reception facilities may not be compatible with terrestrial digital TV broadcasting. It may be necessary to adjust your antenna, add a new antenna, or modify the existing facilities. Please consult with your local retailer or the operator of the reception facilities for details.