General rules to administrative institutions

The AMB holds jurisdiction over the set of general rules that the administrative institutions of the state should observe in performing administrative activities.

By making sure that each ministry operates in accordance with general rules, AMB lays the foundation for fair administration trusted by the public and promotes a desirable relationship between government and citizens. The major general rules are as follows.

Act on Protection of Personal Information Held by Administrative Organs -Protecting the rights and interests of citizens-

In order to prevent infringement on individual's rights and invasion of personal interests brought about by the improper use of personal information held by administrative organs, the act provides rules that must be observed when handling personal information and offers mechanisms for personal involvement to establish viability. Anyone may request each administrative organs, at the personal information protection counter, to disclose their own personal information held by the said administrative organs.

Administrative Procedure Act -Ensuring fairness and improving transparency of the government-

The Administrative Procedure Act establishes common procedures which the government shall follow when rendering disposition, in order to prevent administrative disposition due to improper procedure or the like from infringing the rights and interests of citizens.

Act on Access to Information Held by Administrative Organs -Promoting a fair and democratic government-

The act makes it possible to request disclosure of documents (including pictures and electronic data) held by administrative organs for organizational use by its employees. Anyone may request the disclosure at the information disclosure counter of each administrative organ holding the documents they are seeking.

Administrative Complaint Review Act -Restoring the rights and interests of citizens-

The act establishes a system whereby people can file complaints against governmental ministries or local public entities and seek redress for infringement of their rights and/or interests due to illegal or improper administrative dispositions. More simple and fast procedures and lower costs compared to administrative litigation handled in court are some of the advantages of this system. The transition to this new system was made in April 2016 in an effort to improve fairness and usability.