Office Reform
How to create great workplace

“Office reform” was our response to the recent trend of new work style: by introducing team-based seating and going paperless, we succeeded in increasing overall efficiency, reaching 90% employee satisfaction and increasing teleworkers.

Background

Diversification of the workforce and change in social values (i.e. from “work-centered life” to “work-life balance”) caused a need for new working style that accepts diversity while maintaining efficiency and productivity. However, it was difficult to meet such needs with the traditional office in the public sector. This is where “office reform (workplace reform) ” comes in.

Our office before reform

What we did

Before After
Cluttered office
spaceDistance between bosses, subordinates and colleagues
Team-based seating (no assigned seats)
Stacks of documents on each desk Going paperless to abolish stacks of documents
Wired LAN (Ethernet) Wireless LAN

Our office after reform

Impact

By implementing such reform, we were able to stimulate communication between employees, bringing about positive change in the process of work. According to the survey we have conducted among employees, over 60% responded that they now “decide on the brief principals for the project before starting operation” which accordingly “reduce reworking.”

Data on the effects of the reform

90% employees comfortable Halved use of paper Tree times more space for discussion Four times more teleworkers

More than 5,000 visitors from other ministries, local government, agencies, and firms have seen our office.

http://www.soumu.go.jp/main_sosiki/gyoukan/kanri/office_kaikaku/shisatsu.html