September 11, 2020 Correction Order, etc. to Right Communication Inc. in Violation of Act on Identification, etc. by Mobile Voice Communications Carriers of their Subscribers, etc. and for Prevention of Improper Use of Mobile Voice Communications Services

The Ministry of Internal Affairs and Communications (MIC) has today issued a correction order based on the provisions of Paragraph 2, Article 15 of the Act on Identification, etc. by Mobile Voice Communications Carriers of their Subscribers, etc. (Act No. 31 of 2005) to Right Communication Inc. (Osaka, Osaka Prefecture) for its deeds in violation of the said Act.
Furthermore, MIC has instructed to SoftBank Corp. (Tokyo’s Chiyoda Ward), a company that supervises Right Communication Inc., to ensure responsible supervision over their intermediaries and agents. MIC has also given the same instructions to Member’s Mobile Inc. (Tokyo’s Toshima Ward), which is recommissioning its business operations, including contract conclusion, to Right Communication Inc.

Overview of the case and details of the measures

The law requires that the subscriber’s identities be confirmed when a new mobile phone contract is made.
Right Communication Inc. was found to have concluded a total of 137 line contracts from January through July 2017 without confirming the subscribers’ identities in the manner prescribed by the law. Its deed violated the provisions of Article 3, Paragraphs1 and 2 of the Act, which shall be applied mutatis mutandis in place of Article 6, Paragraph 3 of the Act.
For this reason, MIC has ordered Right Communication Inc. on September 11, 2020, to correct the violation under Article 15, Paragraph 2 of the Act.
Simultaneously, MIC has instructed SoftBank Corp. and Member’s Mobile Inc. to thoroughly supervise their intermediaries and agents in light of their dealers’ violation of laws and regulations.
MIC will continue strictly enforcing the law to prevent unauthorized use of mobile phones for crimes such as wire fraud.


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International Policy Division, Global Strategy Bureau, MIC

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