Ministry of Internal Affairs and Communications

Coronavirus Disease 2019 (COVID-19)

  • Telework
  • Telephone Internet charges
  • NHK Receiving fees, NHK Japan Broadcasting Corporation (Public broadcaster)
  • Related test information
  • Other Arrangements

Ministry of Internal Affairs and Communications (MIC) Measures against Coronavirus Pandemic(Japanese)

Special Cash Payments別ウィンドウで開きます


For the prevention of the spread of the novel coronavirus pandemic, it is important to reduce the risk of infection in places where many people gather. One of the effective measures is telework, in which workers can avoid the rush hour and crowds and make it possible to work from home.

The Novel Coronavirus Infectious Disease Control Headquarters decided a basic policy for countermeasures against the novel coronavirus pandemic on February 25. From the viewpoint of reducing the chances of contact with patients and infected people based on this basic policy, the Ministry of Internal Affairs and Communications (MIC) wishes to ask that you actively use telework as much as possible.

(Reference) Website of Office for Novel Coronavirus Disease Control, Cabinet Secretariat別ウィンドウで開きます

Telework-related Support Information

MIC and related ministries and government agencies provide support for the introduction of telework.

FY2020 Project on Telework Manager Consultation [MIC]別ウィンドウで開きます

MIC provides information and consultation on systems suitable for telework (ICT equipment and systems for working from home), as well as information and consultation on information security, attendance and labor management, and other telework-related matters in general through web conferences and telephone calls.

Introduction of Support Programs for Emergency Implementation of Telework [Japan Telework Association]別ウィンドウで開きます

Member companies and groups of the Japan Telework Association introduce support programs for enterprises that are urgently implementing telework.

Useful Information on Telework

This is a leaflet with summarized useful information from the ministries and government agencies concerned about the introduction of telework as countermeasures against the novel coronavirus pandemic.

Ensuring Security in Telework

Cyberattacks that take advantage of the turmoil of the novel coronavirus pandemic have also been confirmed. Please take appropriate security measures when implementing telework.

Telework Security Guidelines (4th Edition) [MIC](Japanese)PDF

The guidelines show the concept of security measures with examples of measures at the time of introducing telework.

MIC plans to add contents, including security checklists, by this summer.

For Teleworkers [National Center of Incident Readiness and Strategy for Cybersecurity (NISC)]別ウィンドウで開きます

This website summarizes basic points to note in security for those who perform telework.

Security Precautions for Teleworkers [Information-technology Promotion Agency (IPA)]別ウィンドウで開きます

IPA provides a summary of the points to be noted for security when performing telework.

Internet Safety and Security Handbook [NISC]別ウィンドウで開きます

This handbook shows general points to be kept in mind when using the Internet.

Safe Use of Wi-Fi (Wireless LAN) [MIC](Japanese)

From the perspective of both users and providers, general points to be kept in mind when using Wi-Fi services are shown as guidelines.

MIC plans to revise the guideline around May.

Information on Various Alerts

Relevant organizations issue information on major vulnerabilities related to telework.


Promotion of Telework [MIC] (Japanese)

This is a portal about all the telework promotion measures of MIC.

Telephone/Internet Charges

Measures to extend payment deadlines for fixed-line and mobile phones are being implemented.

Measures, including free mobile data usage, are being taken to assist students with remote learning.

NHK* Receiving Fees

* Japan Broadcasting Corporation (Public broadcaster)

NHK has established a consultation desk for payment of NHK receiving fees.

Measures for alleviating the burden of NHK reception fees are being taken

Related Test Information

The national examinations of radio operators (from April through July) have been canceled.

The canceled examinations are as follows:

April: Examinations for first- and second-class amateur radio operators (nationwide)

April through to June: Examinations of third- and fourth-class amateur radio operators (nationwide)

June: Examinations of special radio operators

Nine qualifications, including those for respective special radio operators in on-the-ground, maritime, and aeronautical services別ウィンドウで開きます

July: Examinations for First- and Second-class Technical Radio Operator for Land-based Services (nationwide venues)別ウィンドウで開きます

Seminars for radio operators in full charge (in May and June) have been canceled.

The qualifications of radio operators in full charge, who were supposed to take a seminar in May or June due to the elapse of five years from the previous seminar, will be extended until December 31, 2020. By that time, they need to take the seminar.別ウィンドウで開きます

New training and re-training for maritime radio operators (in May and June) have been canceled.

The first 2020 examination for installation technicians (scheduled on Sunday, May 24) has been canceled.

The first 2020 examination for Chief Telecommunications Engineers (scheduled on Sunday, July 12) has been canceled.

Check here for information on the examination.
National Telecommunications Testing Center of the Japan Data Communications Association別ウィンドウで開きます

Other Arrangements

MIC asked each ministry, government agency, and local public body to improve accessibility to dedicated websites on novel coronavirus disease for providing information.

MIC requested four groups related to telecommunications carriers to alert each user to be aware of fraudulent acts that take advantage of special fixed-sum benefits (tentative name).

Payment for spectrum user fees will be deferred in areas where emergency measures are in place.

MIC has requested the Telecommunications Carriers Association to strengthen efforts to prevent the spread of novel coronavirus infection at dealers' shops.

MIC has requested that industry groups related to digital signage distribute PR videos regarding coronavirus pandemic.

MIC has requested that NHK pay particular attention to the latest domestic situation regarding coronavirus pandemic during the implementation of international broadcasting (international television broadcasting and international radio broadcasting).

MIC has requested designated public institutions to implement preventions of novel coronavirus disease and to continue business operations.

"The Council for Network Efficiency by Cross-layer Technical members(CONECT)" has been established, consisting of companies which are involved in the distribution of Internet traffic.CONECT are promoting information sharing and collaboration.

Establishment of “the Council for Network Efficiency by Cross-layer Technical Members “ (April 10, 2020)

MIC has established the Council for Network Efficiency by Cross-layer Technical Members, in which companies, which are involved in the distribution of Internet traffic, share information on and examine challenges.

Establishment of the Council for Network Efficiency by Cross-layer Technical Members (April 10, 2020)

MIC has provided prefectures and designated cities with information on data disclosure for websites that are posting information on countermeasures against coronavirus pandemic.

Data Release for Countermeasures against Novel Coronavirus Infections (March 31, 2020)PDF

MIC is implementing the #Private Support Information Navi project, in which information on free support by companies that are responding to coronavirus pandemic is converted into standard data and released.

Standardization and Disclosure of Information on Free Support by Companies Responding to Novel Coronavirus Infection Control (March 9, 2020)

MIC, and other concerned ministries jointly requested digital platform operators and mobile operators to provide statistical data that contributes to preventing of the spread of COVID-19.

Request for the Provision of Statistical Data that Contributes to Preventing the Spread of COVID-19 (March 31, 2020)

Each mobile phone company is cooperating in providing daily data on the flow of people at major points nationwide to help prevent the spread of novel coronavirus infection.

  • Contact us
  • ICT × Japan -Policy Information -
  • MIC The Radio Use Website
  • Telecom munication Business Dispute Settlement Commission
  • Design Tomorrow Infrastructure with Japan
  • Translations of Japanese Laws(Open link in a new browser window)
Page Top