April 26, 2021 Guidance to LINE Corporation

The Ministry of Internal Affairs and Communications (MIC) has today instructed LINE Corporation (headed by IDEZAWA Takeshi, CEO and President) in writing about safety management measures related to its internal systems and appropriate explanations to users.

1. Background

MIC requested LINE Corporation (headed by IDEZAWA Takeshi, CEO and President) on March 19, 2021, to report the management status of user information under the provisions of the Telecommunications Business Act, following a recent case where users’ personal information in a server in Japan was accessible to unauthorized parties. On April 19, 2021, LINE Corporation submitted a report on the circumstances and details of the case, securement of the system necessary for protection of personal information and secrecy of communications, security measures, dissemination of information to users and remedies etc.

2. Content of administrative guidance

MIC recognized some inadequate points regarding LINE Corporation’s safety management measures related to the internal system and explanations to users. Accordingly, MIC has today given administrative guidance in writing on its safety management measures for internal systems and appropriate explanations to users.

Contact

For further information about this press release, please fill in the inquiry form and submit it to MIC on the website
https://www.soumu.go.jp/common/english_opinions.html

International Policy Division, Global Strategy Bureau, MIC

TEL: +81 3 5253 5920

FAX: +81 3 5253 5924