May 29, 2023 Results of the Communication Usage Trend Survey of 2022

The Ministry of Internal Affairs and Communications (MIC) has compiled the results of a communication usage trend survey, which investigated the usage state of information and communications services in households and businesses at the end of August 2022.
The key findings of this survey are shown in Attachment 1 (PDF) and a summary in Attachment 2 (PDF).
The detailed survey results will be posted in the Information & Communications Statistics Database and e-Stat, and data on the posted content will be opened to the public in a data format suitable for machine-reading applications(in CSV).

[Main points of this survey results]

  • 1.
    The ownership rate of smartphones has steadily grown to over 90%, with 90.1% of households. And 77.3% of individuals possessing a smartphone.
  • 2.
    Regarding personal internet device usage, smartphones continued to exceed personal computers, with around 90% of individuals aged 20 to 59 using smartphones. The percentage of individuals using social networking services (SNS) has grown steadily and reached 80% overall.
  • 3.
    While the percentage of companies implementing telework continued to exceed 50%, the percentage of companies planning to introduce telework in the future was declining. The highest proportion of companies (87.4%) selected “responding to COVID-19 infections (preventing infections and ensuring business continuity)” as the purpose for introducing the system.
  • 4.
    The percentage of companies utilizing cloud computing services continued to exceed 70%; among these, 89.0% reported the services to be either “very effective” or “somewhat effective.”

[Survey outline]
The communication usage trend survey targets households (whole households and their members) and corporate. It has been conducted as a general statistical survey based on the Statistics Act (Act No. 53 of 2007) every year since 1990 (the corporate survey was added in 1993 and has been conducted every year since then except 1994. The household members survey has been conducted since 2001). In addition, the households survey has targeted on a prefecture-by-prefecture basis since 2010.

Household survey Corporate survey
Time of survey End of August 2022
Areas surveyed Nationwide
Range of attributes and survey units Each household where the head of the household is 20 years of age or older (as of April 1, 2022)
And its members aged six or older
Companies with 100 permanent employees or more, excluding those engaged in public businesses
Number of samples (Number of valid distributions) 40,592 households (39,570 households) 5,965 companies (4,785 companies)
Number of valid replies [percentage] 15,968 households (39,577 persons) [40.4%] 2,428 companies [ 50.7%]
Survey items State of use of communications services, possession of information and communications devices, etc.
Survey method Questionnaires were distributed by mail and then collected either by mail or online (using email for each household and an electronic survey form for each business).
  • *
    The published materials are in Japanese only.

Contact

For further information about this press release, please fill in the inquiry form and submit it to MIC on the website
https://www.soumu.go.jp/common/english_opinions.html

Global Strategy Division, Global Strategy Bureau, MIC

TEL: +81 3 5253 5920

FAX: +81 3 5253 5924