October 31, 2024 Result of Solicitation of Opinions on Draft Revision of the Guidelines for Consumer Protection Rules for the Telecommunications Business Act and Revised Guidelines

 The Ministry of Internal Affairs and Communications (MIC) solicited opinions on the draft revision of the Guidelines for Consumer Protection Rules for the Telecommunications Business Act, prepared based on discussions at the Study Group on Consumer Protection Rules (chief investigator: NIIMI Ikufumi, Professor Emeritus, Meiji University).
 As a result, 10 opinions were submitted. Accordingly, MIC discloses the submitted opinions along with MIC’s views on the opinions and the revised Guidelines to the public.

1. Overview

 The draft partially revises the Guidelines for Consumer Protection Rules for the Telecommunications Business Act, based on discussions at the Study Group on Consumer Protection Rules.

2. Disclosure of the result of solicitation of opinions

 As a result of the public solicitation of opinions on the draft revision of the Guidelines for Consumer Protection Rules for the Telecommunications Business Act from Saturday, September 7 through Monday, October 7, 2024,10 opinions were submitted.