May 29, 2026 Results of the 2025 Communications Usage Trend Survey

　The Ministry of Internal Affairs and Communications (MIC) has compiled the results of a “Communication Usage Trend Survey,” which investigated the usage state of information and communication services in households and businesses at the end of August 2025.
　The detailed survey results will be posted in the "Information and Communications Statistics Database" and "e-Stat, " and data on the posted content will be opened to the public in a data format suitable for machine-reading applications (in CSV).
　(URL: https://www.soumu.go.jp/johotsusintokei/statistics/statistics05.html )

※CSV data is available only in Japanese .

【Main Points of the Survey Results】

1. With regard to smartphone ownership, 91.8% of households own a smartphone, which continues to exceed 90%. On the other hand, the percentage of households owning TV receivers continues to decline since 2020, which has resulted in falling below that of the smartphone.
2. Regarding the purpose of using the Internet, "using social media, including free call functions" was the most common purpose, at 82.3%. Regarding usage by age group, "posting videos or using sharing sites" ranked highest among those aged 6 to 12, whereas " using social media, including free call functions " ranked highest among all those aged 13 to 49.
3. The percentage of businesses introducing telework was 50,1%, having shown increase from the previous year. The reasons for introducing work-from-home practices include " improvement of work-life balance of workers ," "accommodating employees with disabilities, the elderly, and those providing care or childcare," and "securing talented human resources and preventing the loss of them", which have seen a significant increase from the previous year.
4. More than 80% of companies use cloud services, which continues to show an upward trend. The most significant reason for use was "easy system scalability”, which showed the largest increase from the previous year.
5. More than 70% of Internet users experience some anxiety when using the Internet. Especially, the number of people aged 6 to 12 who felt anxious about using it increased significantly from the previous year.

【Survey Outline】

　The Communications Usage Trend Survey targets households (whole households and their members) and corporate. It has been conducted as a general statistical survey based on the Statistics Act (Act No. 53 of 2007) every year since 1990 (the corporate survey was added in 1993 and has been conducted every year since then except 1994. The household members survey has been conducted since 2001). In addition, the household survey has targeted on a prefecture-by-prefecture basis since 2010.

	Household Survey	Corporate Survey
Time of Survey	End of August 2025
Target Area	Nationwide
Range of Attributes and Survey Units	Each household where the head of the household is 20 years of age or older (as of April 1, 2025) and its members aged six or older	Companies with 100 permanent employees or more, excluding those engaged in public businesses
Number of Samples[Number of valid distributions]	40,592 households［39,408 households］	6,040 companies［4,500 companies］
Number of Valid Replies Collected [Percentage]	17,916 households（43,281 person ）［45.5％］	2,489 companies［55.3％］
Survey Items	State of use of communications services, possession of information and communications devices, etc.
Survey Method	Questionnaires were distributed by mail and then collected either by mail or online（an electronic survey form）.